FAQ

Who typically uses a postpartum doula?

Postpartum doula care is for everyone! There is such a broad spectrum of people that enlist help postpartum. First time parents, parents of multiples, parents without extended families to help, families that need support caring for older children, parents who have had their baby prematurely, families experiencing high levels of anxiety or depression, or parents that just want extra support so they can move forward in their parenting journey with confidence.

How do I choose the best postpartum doula package to suit my needs?

It is recommended that you have schedule an initial consultation so that you have the opportunity to talk about your needs postpartum. A package will be suggested or a tailor made solution will be created to suit your individual needs.

What geographical areas do you work in?

Postpartum doula care is available in Hawea, Wanaka and surrounds.
If you live outside of these areas, parent support services are available online.

Are you able to help to sleep train my baby?

No, sleep training is not a service that I offer.  I offer gentle sleep solutions that focus on understanding the biology of infant sleep and share strategies that the caregiver can utilise to ensure they are getting the best sleep possible. 

What qualifications do you hold?

Alex has a Bachelor in Education (Early Childhood Education), Certificate in Early Childhood Education and Care (Parenting Education), Comprehensive First Aid and Postpartum Doula Training Certificate from Newborn Mothers Collective.

How does payment work?

Once you have confirmed what package and dates you require, you will need to pay a 50% non-refundable retainer to secure your booking.  You can pay by cash or bank transfer.  Payment plans are available.

What is your refund policy?

Upon booking the Nurtured service you require, you will pay a non refundable deposit of 50%.  48hours notice is required If you decide that you no longer need Nurtured services.  You will be invoiced for hours completed to wrap up your contract.

Disclaimer:  We understand that your postpartum plans might change and evolve.  We will work to adjust support as needed as long as it fits with the doulas schedule.